Lately, we’ve been able to proudly proclaim the pride we have in ourselves and what we do here at Silke multiple times. Not solely for an ego stroke at our own expense, but because our achievements have been officially recognised in a number of ways. Today, we write to inform you of another honour we have recently been granted for our services: we’ve received a Best Of Houzz Customer Service award for this years Best Of Houzz contest.
Houzz Inc. is one of the leading online platforms in the world of remodelling and design, providing a homeowner anything they would need to improve their homes. Whether it’s remodelling a small room, designing a custom home from the ground up, or anything in between, Houzz allows homeowners, designers- both amateur and professional- and home improvement specialists around the world to connect with one another in an easy, timely manner.
The Best Of Houzz contest is essentially an annual survey and analysis of the Houzz communities 35 million-strong monthly user base, to determine the top-rated business in three distinct categories: Design, Customer Support, and Photography. The Design category winner is based on the most popular design work among the user base; the Customer Service category winner is determined by the number of and quality of recent client reviews; and finally, the Photography category is determined by the architecture and design photographer’s work that proved most popular among the user base.
As mentioned above, our award was in the Customer Service category. We here at Silke take great pride in the service we provide for our clientele, from how easy and approachable we are to work with, to the perks we offer. Don’t think that by winning this award we plan to rest on our laurels, however; we worked hard to achieve this accolade, and we plan to continue working hard to uphold it going ahead.